Knowledgebase Archive | PipeLogix Customer Support

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3 Articles Installation

Installing PipeLogix On Windows 8.1 and 10
CTL3D32.dll Message During Install
Error 1603 When Installing Or Uninstalling

6 Articles How To

Adding Picture to Observation in CCTV Survey
Import a PACP Database
Browse For Databases And Restore Databases
Use The Caption Editor
Copy And Paste

9 Articles Other

Error 75 Path File Export Error
PipeLogix Dings And Doesn’t Open
Scores Not Showing Or Receiving Zeros In Tabular Survey
Cannot Find Last Database Used Error
Text Not Appearing In Survey

4 Articles Importing / Exporting Data

Disc’s Not Burning Correctly
Error Message When Upgrading PACP Databases
75, Path/File Access Error
Importing PACP Database To Combine With Master Database

22 Articles Video and DVS

DVS Player Video Playback Issues With Windows 10
Missing Codec When Playing Videos
PipeLogix With Granite XP
Enabling Caption To Speech With Windows 7
Video Playback No Longer Works

15 Articles Connecting And Communicating With Controller

1 Article Envirosight Equipment

Envirosight RoverX Video

1 Article CUES

CUES K2 Summit Captions

1 Article IBAK

IBAK Port Settings For Use With A Laptop

1 Article RST

RST Port Settings

Survey Note Causes Errors
Envirosight RoverX Video
RST Port Settings
Cannot Open A Database
Lost/ Forgotten Admin Password

7 Articles ArcGIS

2 Articles GIS Toolbar

ArcMap Tool Bar Won’t Connect To Database
Codes Are Missing In The GIS Linker

ArcMap Tool Bar Won’t Connect To Database
Copy/Paste Is Creating New Pipes
Codes Are Missing In The GIS Linker
Map Button Not Enabled In Survey
Not Able To Select Pipes In Map To Create Survey

13 Articles 360 Module

6 Articles IBAK Panoramo

Error Message When Opening Panoramo Scanner
Cant Open Data Base With Panoramo
Unable To Save 3D Measurements
No Pictures With 360 Export In 6.4.7
Cannot Open Scanner From The Survey Form

Error Message When Opening Panoramo Scanner
Cant Open Data Base With Panoramo
Unable To Save 3D Measurements
No Pictures With 360 Export In 6.4.7
Cannot Open Scanner From The Survey Form

3 Articles CityWorks

Cityworks Import Error
Project Error When Importing
Common Issues Exporting Video To CityWorks

1 Article Hansen

Duplicate Index error exporting Hansen NDEU

Abandoning A Survey

Setting Up A Project

Creating A Default Database

Adding a picture to MACP survey

Adding Picture to Observation in CCTV Survey

Installing PipeLogix On Windows 8.1

Customer Support Login

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Copy and Paste

Caption Editor

Browsing For A Database and Restoring

Import a PACP Database